FAQ

StudyWide is a Global Language Community of students, teachers and language schools who all share one goal which is to be the top language resource and provider in the world.

With StudyWide, you can choose from over 60 languages to learn, extend your reach to over 80 countries in the world and find language students, teachers and Language schools efficiently. You can also easily gain access to excellent employment opportunities from around the world with the help of our language schools and recruitment agency partners.

Studywide provides an innovative way where students and educators can collaborate efficiently by utilizing our social platform for learning.  Learning language becomes easier when it is fun and interactive. Studywide makes sure you're connected throughout your learning journey.

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After signing up with StudyWide go ahead and complete your tutor profile information. Most students choose a tutor with a fully detailed profile so be sure to any relevant information. Educational attainment, experience, language certifications and positive feedback are all key factors students consider when looking for a tutor

 

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 If you would like to provide feedback to StudyWide don’t hesitate to contact us at support@studywide.com.

 

 

Visit your StudyRoom, choose the profile and click on the “edit” icon to modify and update your profile details. 

You can easily change the status of your Profile from active and inactive by visiting your “StudyRoom” and clicking on the Edit Icon right below your Account. Accounts can only be searched by viewers if status is Active.

 

To reset your password proceed to the login page and click on forgot password, enter your email address to receive the reset password link through email

 

You can only create 1 profile per account

Visit your StudyRoom, choose the profile and click on the “edit” icon, after loading click on the active/inactive radio button and click save

We recommend to deactivate your tutor profile instead in the edit profile section. If you would like to proceed with account deletion you may contact support directly at support@StudyWide.com and will be completed in 3 business days. However if you wish to also remove all previous content posts you would have to do this manually before deletion.

We recommend to deactivate your language exchange profile instead in the edit profile section. If you would like to proceed with account deletion you may contact support directly at support@StudyWide.com and will be completed in 3 business days

You can purchase subscriptions using credit card or points

Yes. We work to protect the security of your information during all transactions by using Secure Sockets Layer (SSL) software, which encrypts information you input. Studywide does not ask for, collect, or store any of your financial information. Payment information is handled by our payment processing partners' websites, Paypal.com.

It is important for you to be protected against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Setting up a paypal is easy, follow these steps:

  1. Visit the website https://www.paypal.com and click sign up. Complete the signup form. After signing up be sure to visit your email and click on the confirmation link to activate your account.
  2. Next step is to connect your bank account to Paypal so that once you receive payment you can withdraw the funds anytime. You can visit their website @ Paypal.com for a more detailed instruction.

How does cash out work?

Easily withdraw your earnings with StudyWide’s cash out feature, after you earn a minimum of $20 you can process the funds transfer to your personal Paypal account. When making a transfer, StudyWide charges 25% which already includes 10-12% Paypal Processing Fee depending on location. We use the processing fees to cover the costs of your lesson and payment assurance guarantee for all StudyWide members.

  • 10%-12% Paypal Processing Fee
  • 13% StudyWide Processing Fee

Processing period:

Cash out takes 2-3 business days to transfer your funds to your Paypal account

After establishing your rate, you will get paid after each successful lesson. Once your student confirms the language session has been completed, payment will be sent to your Paypal account within 2-3 business days. To redeem and convert your points to cash you need to earn at least $20 USD point value before it can be transferred to your Paypal Account.

In the NewsFeed section you can share your recent activities (study material, test information, events, tutorials) with your connections. You can also share YouTube videos and images as long asi t is for educational purposes only. Unrelated material shared including nudity, discrimination, racism ect. will be deleted without notification and may result to account suspension or deletion. Keep your study connections updated with the latest activities and events in your StudyRoom.

  1. Click on a StudyWide member’s name.
  2. Find the Connection box of the member and click on “Get Connected”
  3. On the next page, click Send Request.

Send easy messages through “Chat Now” and make use of the helpful options (smileys, video-chat, scribble etc.) plus you can create or join a group chat.

Connections are StudyWide members from whom you wish to receive notifications or view recent activities and updates. Basically, these are your list of friends and contacts in StudyWide.

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To view and respond to messages go to messages in the StudyRoom section. There you will see all previous messages and conversations. To reply simply click on the message name and reply box will appear.

The Calendar feature allows you to conveniently keep track of all your appointments and schedules on StudyWide. To access go to Calendar in the StudyRoom Section and add information by clicking on desired dates, after clicking a pop up box will appear. Information on your Calendar is only visible to the account owner.

To easily keep track of your online lessons, schedules and meetings. Ensuring all your appointments are documented on your personal calendar you are certain not to miss any important schedules.

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